{"id":246,"date":"2020-04-12T02:14:48","date_gmt":"2020-04-12T02:14:48","guid":{"rendered":"https:\/\/clubpetschile.cl\/2026\/?page_id=246"},"modified":"2026-10-03T02:58:14","modified_gmt":"2026-10-03T02:58:14","slug":"terminos-y-condiciones","status":"publish","type":"page","link":"https:\/\/clubpetschile.cl\/2026\/terminos-y-condiciones\/","title":{"rendered":"T\u00e9rminos y Condiciones"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"246\" class=\"elementor elementor-246\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-40b8d56 elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default\" data-id=\"40b8d56\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3d41dfb\" data-id=\"3d41dfb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c33324a elementor-widget elementor-widget-html\" data-id=\"c33324a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!-- =========================================================\n     CLUB PETS CHILE\n     T\u00c9RMINOS Y CONDICIONES\n     HTML COMPLETO PARA ELEMENTOR\n========================================================= -->\n\n<link rel=\"stylesheet\" href=\"https:\/\/cdn.jsdelivr.net\/npm\/bootstrap-icons@1.13.1\/font\/bootstrap-icons.min.css\">\n\n<style>\n#clubpets-terms{\n    --brown:#654400;\n    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.cp-section:hover{\n    transform:translateY(-2px);\n    border-color:rgba(101,68,0,.16);\n    box-shadow:0 15px 40px rgba(73,49,0,.06);\n}\n\n#clubpets-terms .cp-heading{\n    display:flex;\n    align-items:center;\n    gap:14px;\n    margin-bottom:18px;\n}\n\n#clubpets-terms .cp-icon{\n    width:45px;\n    height:45px;\n    flex:0 0 45px;\n    display:grid;\n    place-items:center;\n    border-radius:13px;\n    color:#fff;\n    background:linear-gradient(135deg,var(--brown),var(--caramel));\n    font-size:18px;\n}\n\n#clubpets-terms .cp-section:nth-child(even) .cp-icon{\n    background:linear-gradient(135deg,var(--coral),#f6aa96);\n}\n\n#clubpets-terms .cp-heading h2{\n    margin:0 !important;\n    color:var(--dark) !important;\n    font-size:21px !important;\n    line-height:1.25 !important;\n    font-weight:800 !important;\n}\n\n#clubpets-terms .cp-heading small{\n    display:block;\n    margin-bottom:3px;\n    color:var(--coral);\n    font-size:9px;\n    font-weight:800;\n    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font-size:13px !important;\n    font-weight:800 !important;\n}\n\n#clubpets-terms .cp-step p{\n    margin:0 !important;\n    font-size:11.5px !important;\n    line-height:1.55 !important;\n}\n\n\n\/* CTA FINAL *\/\n\n#clubpets-terms .cp-contact{\n    position:relative;\n    overflow:hidden;\n    margin-top:32px;\n    padding:34px;\n    border-radius:20px;\n    color:#fff;\n    background:linear-gradient(125deg,var(--brown-dark),var(--brown) 65%,var(--caramel));\n    box-shadow:0 18px 45px rgba(73,49,0,.18);\n}\n\n#clubpets-terms .cp-contact::after{\n    content:\"\";\n    position:absolute;\n    width:180px;\n    height:180px;\n    right:-70px;\n    top:-80px;\n    border:2px solid rgba(255,255,255,.12);\n    border-radius:50%;\n}\n\n#clubpets-terms .cp-contact h2{\n    margin:0 0 8px !important;\n    color:#fff !important;\n    font-size:24px !important;\n    font-weight:800 !important;\n}\n\n#clubpets-terms .cp-contact > p{\n    max-width:700px;\n    margin:0 0 20px !important;\n    color:rgba(255,255,255,.82) !important;\n    font-size:13px !important;\n    line-height:1.7 !important;\n}\n\n#clubpets-terms .cp-contact-links{\n    position:relative;\n    z-index:2;\n    display:flex;\n    flex-wrap:wrap;\n    gap:10px;\n}\n\n#clubpets-terms .cp-contact-links a{\n    display:inline-flex;\n    align-items:center;\n    gap:8px;\n    min-height:43px;\n    padding:0 15px;\n    border:1px solid rgba(255,255,255,.25);\n    border-radius:9px;\n    color:#fff;\n    background:rgba(255,255,255,.1);\n    font-size:11.5px;\n    font-weight:700;\n}\n\n#clubpets-terms .cp-contact-links a:hover{\n    color:var(--brown);\n    background:#fff;\n}\n\n\n\/* RESPONSIVE *\/\n\n@media(max-width:900px){\n    #clubpets-terms .cp-layout{\n        grid-template-columns:1fr;\n        gap:25px;\n    }\n\n    #clubpets-terms .cp-index{\n        display:none;\n    }\n}\n\n@media(max-width:650px){\n    #clubpets-terms .cp-container{\n        width:calc(100% - 28px);\n    }\n\n    #clubpets-terms .cp-hero{\n        padding:60px 0 52px;\n    }\n\n    #clubpets-terms .cp-hero h1{\n        font-size:38px !important;\n    }\n\n    #clubpets-terms .cp-content{\n        padding:40px 0 55px;\n    }\n\n    #clubpets-terms .cp-section{\n        padding:23px 19px;\n    }\n\n    #clubpets-terms .cp-heading{\n        align-items:flex-start;\n    }\n\n    #clubpets-terms .cp-heading h2{\n        font-size:18px !important;\n    }\n\n    #clubpets-terms .cp-company,\n    #clubpets-terms .cp-steps{\n        grid-template-columns:1fr;\n    }\n\n    #clubpets-terms .cp-contact{\n        padding:27px 21px;\n    }\n\n    #clubpets-terms .cp-contact-links{\n        flex-direction:column;\n    }\n\n    #clubpets-terms .cp-contact-links a{\n        width:100%;\n        justify-content:center;\n    }\n}\n\n@media(prefers-reduced-motion:reduce){\n    #clubpets-terms *,\n    #clubpets-terms *::before,\n    #clubpets-terms *::after{\n        scroll-behavior:auto !important;\n        transition:none !important;\n    }\n}\n<\/style>\n\n\n<div id=\"clubpets-terms\">\n\n    <section class=\"cp-hero\">\n        <span class=\"cp-hero-line\" aria-hidden=\"true\"><\/span>\n\n        <div class=\"cp-container\">\n\n            <div class=\"cp-kicker\">\n                <i class=\"bi bi-shield-check\"><\/i>\n                Informaci\u00f3n legal\n            <\/div>\n\n            <h1>\n                T\u00e9rminos y Condiciones\n                <span>de Uso y Compra<\/span>\n            <\/h1>\n\n            <p class=\"cp-hero-text\">\n                Informaci\u00f3n aplicable a la navegaci\u00f3n, compras y servicios\n                ofrecidos a trav\u00e9s del sitio web de <strong>Club Pets Chile<\/strong>.\n            <\/p>\n\n            <div class=\"cp-version\">\n                <i class=\"bi bi-file-earmark-text\"><\/i>\n                <div>\n                    <span>DOCUMENTO LEGAL<\/span>\n                    <strong>Club Pets Chile \u00b7 2026<\/strong>\n                <\/div>\n            <\/div>\n\n        <\/div>\n    <\/section>\n\n\n    <section class=\"cp-content\">\n\n        <div class=\"cp-container cp-layout\">\n\n            <aside class=\"cp-index\" aria-label=\"\u00cdndice de t\u00e9rminos y condiciones\">\n\n                <div class=\"cp-index-title\">\n                    <i class=\"bi bi-list-ul\"><\/i>\n                    Contenido\n                <\/div>\n\n                <a href=\"#cp-intro\">1. Introducci\u00f3n<\/a>\n                <a href=\"#cp-identificacion\">2. Identificaci\u00f3n y contacto<\/a>\n                <a href=\"#cp-aceptacion\">3. Aceptaci\u00f3n<\/a>\n                <a href=\"#cp-consumidor\">4. Protecci\u00f3n al consumidor<\/a>\n                <a href=\"#cp-envios\">5. Env\u00edos y despacho<\/a>\n                <a href=\"#cp-compra\">6. Proceso de compra<\/a>\n                <a href=\"#cp-stock\">7. Stock<\/a>\n                <a href=\"#cp-pagos\">8. Medios de pago<\/a>\n                <a href=\"#cp-precios\">9. Precios<\/a>\n                <a href=\"#cp-promociones\">10. Promociones<\/a>\n                <a href=\"#cp-postventa\">11. Cambios y devoluciones<\/a>\n                <a href=\"#cp-datos\">12. Datos personales<\/a>\n                <a href=\"#cp-seguridad\">13. Seguridad<\/a>\n                <a href=\"#cp-cookies\">14. Cookies<\/a>\n                <a href=\"#cp-responsabilidades\">15. Responsabilidades<\/a>\n                <a href=\"#cp-productos\">16. Informaci\u00f3n de productos<\/a>\n\n            <\/aside>\n\n\n            <main>\n\n                <!-- 1 -->\n                <article class=\"cp-section\" id=\"cp-intro\">\n\n                    <div class=\"cp-heading\">\n                        <span class=\"cp-icon\"><i class=\"bi bi-info-lg\"><\/i><\/span>\n                        <div>\n                            <small>Informaci\u00f3n general<\/small>\n                            <h2>1. Introducci\u00f3n<\/h2>\n                        <\/div>\n                    <\/div>\n\n                    <p>\n                        El presente documento establece los\n                        <strong>T\u00e9rminos y Condiciones de Uso y Compra<\/strong>\n                        aplicables al sitio web de Club Pets Chile.\n                    <\/p>\n\n                    <p>\n                        Al acceder, navegar, registrarse o realizar una compra\n                        a trav\u00e9s del sitio, el Usuario declara haber le\u00eddo,\n                        comprendido y aceptado las condiciones establecidas\n                        en este documento.\n                    <\/p>\n\n                    <p>\n                        Club Pets Chile comercializa productos destinados\n                        al cuidado, alimentaci\u00f3n y bienestar de mascotas.\n                    <\/p>\n\n                <\/article>\n\n\n                <!-- 2 -->\n                <article class=\"cp-section\" id=\"cp-identificacion\">\n\n                    <div class=\"cp-heading\">\n                        <span class=\"cp-icon\"><i class=\"bi bi-shop\"><\/i><\/span>\n                        <div>\n                            <small>Club Pets Chile<\/small>\n                            <h2>2. Identificaci\u00f3n y canales de contacto<\/h2>\n                        <\/div>\n                    <\/div>\n\n                    <p>\n                        Para consultas relacionadas con compras, pedidos,\n                        productos, despachos o atenci\u00f3n postventa, puedes\n                        utilizar los siguientes canales oficiales.\n                    <\/p>\n\n                    <div class=\"cp-company\">\n\n                        <a href=\"https:\/\/goo.gl\/maps\/pcqLysomvADBpRcc7\/\" target=\"_blank\" rel=\"noopener\">\n                            <i class=\"bi bi-geo-alt-fill\"><\/i>\n                            <div>\n                                <small>DIRECCI\u00d3N<\/small>\n                                <strong>Av. Camilo Henr\u00edquez 3296, Puente Alto, Regi\u00f3n Metropolitana<\/strong>\n                            <\/div>\n                        <\/a>\n\n                        <a href=\"mailto:contacto@clubpetschile.cl\">\n                            <i class=\"bi bi-envelope-fill\"><\/i>\n                            <div>\n                                <small>CORREO<\/small>\n                                <strong>contacto@clubpetschile.cl<\/strong>\n                            <\/div>\n                        <\/a>\n\n                        <a href=\"tel:+56951851835\">\n                            <i class=\"bi bi-whatsapp\"><\/i>\n                            <div>\n                                <small>WHATSAPP \/ M\u00d3VIL<\/small>\n                                <strong>+56 9 5185 1835<\/strong>\n                            <\/div>\n                        <\/a>\n\n                        <a href=\"tel:+56229387827\">\n                            <i class=\"bi bi-telephone-fill\"><\/i>\n                            <div>\n                                <small>TEL\u00c9FONO<\/small>\n                                <strong>+56 2 2938 7827<\/strong>\n                            <\/div>\n                        <\/a>\n\n                    <\/div>\n\n                <\/article>\n\n\n                <!-- 3 -->\n                <article class=\"cp-section\" id=\"cp-aceptacion\">\n\n                    <div class=\"cp-heading\">\n                        <span class=\"cp-icon\"><i class=\"bi bi-check2-circle\"><\/i><\/span>\n                        <div>\n                            <small>Uso del sitio<\/small>\n                            <h2>3. Aceptaci\u00f3n y \u00e1mbito de aplicaci\u00f3n<\/h2>\n                        <\/div>\n                    <\/div>\n\n                    <p>\n                        Estos T\u00e9rminos y Condiciones se aplican a las operaciones\n                        y relaciones comerciales realizadas a trav\u00e9s del sitio\n                        web de Club Pets Chile.\n                    <\/p>\n\n                    <p>\n                        Las pol\u00edticas particulares publicadas en el sitio,\n                        incluyendo privacidad, despacho, cambios, devoluciones\n                        y promociones, se entender\u00e1n complementarias a estos\n                        T\u00e9rminos y Condiciones.\n                    <\/p>\n\n                <\/article>\n\n\n                <!-- 4 -->\n                <article class=\"cp-section\" id=\"cp-consumidor\">\n\n                    <div class=\"cp-heading\">\n                        <span class=\"cp-icon\"><i class=\"bi bi-shield-check\"><\/i><\/span>\n                        <div>\n                            <small>Tus derechos<\/small>\n                            <h2>4. Protecci\u00f3n al consumidor<\/h2>\n                        <\/div>\n                    <\/div>\n\n                    <p>\n                        Club Pets Chile desarrolla sus actividades de acuerdo\n                        con la legislaci\u00f3n chilena vigente y las normas\n                        aplicables en materia de protecci\u00f3n de los derechos\n                        de los consumidores.\n                    <\/p>\n\n                    <ul class=\"cp-list\">\n                        <li>\n                            Cuando corresponda, el consumidor podr\u00e1 ejercer\n                            los derechos asociados a la garant\u00eda legal.\n                        <\/li>\n                        <li>\n                            En las compras realizadas a distancia se aplicar\u00e1n\n                            las disposiciones sobre derecho de retracto cuando\n                            legalmente corresponda.\n                        <\/li>\n                        <li>\n                            El ejercicio de estos derechos se sujetar\u00e1 a los\n                            requisitos y plazos establecidos por la normativa\n                            vigente.\n                        <\/li>\n                    <\/ul>\n\n                <\/article>\n\n\n                <!-- 5 -->\n                <article class=\"cp-section\" id=\"cp-envios\">\n\n                    <div class=\"cp-heading\">\n                        <span class=\"cp-icon\"><i class=\"bi bi-truck\"><\/i><\/span>\n                        <div>\n                            <small>Entregas<\/small>\n                            <h2>5. Pol\u00edticas de env\u00edo y despacho<\/h2>\n                        <\/div>\n                    <\/div>\n\n                    <p>\n                        Los costos, zonas de cobertura, m\u00e9todos de env\u00edo y\n                        plazos estimados aplicables a cada pedido ser\u00e1n\n                        informados durante el proceso de compra o mediante\n                        las pol\u00edticas correspondientes publicadas en el sitio.\n                    <\/p>\n\n                    <p>\n                        Los plazos de entrega informados corresponden a\n                        estimaciones y pueden verse afectados por per\u00edodos\n                        de alta demanda, contingencias log\u00edsticas, fuerza\n                        mayor u otras circunstancias externas.\n                    <\/p>\n\n                    <div class=\"cp-notice\">\n                        <i class=\"bi bi-geo-alt-fill\"><\/i>\n                        <p>\n                            Es responsabilidad del Usuario proporcionar\n                            correctamente la direcci\u00f3n, comuna, tel\u00e9fono,\n                            nombre del destinatario y dem\u00e1s antecedentes\n                            necesarios para efectuar la entrega.\n                        <\/p>\n                    <\/div>\n\n                <\/article>\n\n\n                <!-- 6 -->\n                <article class=\"cp-section\" id=\"cp-compra\">\n\n                    <div class=\"cp-heading\">\n                        <span class=\"cp-icon\"><i class=\"bi bi-bag-check\"><\/i><\/span>\n                        <div>\n                            <small>Compra online<\/small>\n                            <h2>6. Proceso de compra<\/h2>\n                        <\/div>\n                    <\/div>\n\n                    <div class=\"cp-steps\">\n\n                        <div class=\"cp-step\">\n                            <span>1<\/span>\n                            <i class=\"bi bi-cart-plus\"><\/i>\n                            <h3>Productos<\/h3>\n                            <p>Selecciona los productos que deseas comprar.<\/p>\n                        <\/div>\n\n                        <div class=\"cp-step\">\n                            <span>2<\/span>\n                            <i class=\"bi bi-card-checklist\"><\/i>\n                            <h3>Revisi\u00f3n<\/h3>\n                            <p>Verifica productos, cantidades y valores.<\/p>\n                        <\/div>\n\n                        <div class=\"cp-step\">\n                            <span>3<\/span>\n                            <i class=\"bi bi-person-vcard\"><\/i>\n                            <h3>Datos<\/h3>\n                            <p>Ingresa correctamente tus datos de compra.<\/p>\n                        <\/div>\n\n                        <div class=\"cp-step\">\n                            <span>4<\/span>\n                            <i class=\"bi bi-truck\"><\/i>\n                            <h3>Entrega<\/h3>\n                            <p>Selecciona las opciones de entrega disponibles.<\/p>\n                        <\/div>\n\n                        <div class=\"cp-step\">\n                            <span>5<\/span>\n                            <i class=\"bi bi-credit-card\"><\/i>\n                            <h3>Pago<\/h3>\n                            <p>Selecciona uno de los medios de pago habilitados.<\/p>\n                        <\/div>\n\n                        <div class=\"cp-step\">\n                            <span>6<\/span>\n                            <i class=\"bi bi-envelope-check\"><\/i>\n                            <h3>Confirmaci\u00f3n<\/h3>\n                            <p>Recibir\u00e1s la informaci\u00f3n correspondiente al pedido.<\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/article>\n\n\n                <!-- 7 -->\n                <article class=\"cp-section\" id=\"cp-stock\">\n\n                    <div class=\"cp-heading\">\n                        <span class=\"cp-icon\"><i class=\"bi bi-box-seam\"><\/i><\/span>\n                        <div>\n                            <small>Disponibilidad<\/small>\n                            <h2>7. Stock de productos<\/h2>\n                        <\/div>\n                    <\/div>\n\n                    <p>\n                        Todos los productos publicados se encuentran sujetos\n                        a disponibilidad de stock.\n                    <\/p>\n\n                    <p>\n                        Excepcionalmente pueden existir diferencias entre\n                        el inventario mostrado en l\u00ednea y la disponibilidad\n                        f\u00edsica real.\n                    <\/p>\n\n                    <p>\n                        Si despu\u00e9s de realizada una compra un producto no se\n                        encontrara disponible, Club Pets Chile podr\u00e1 contactar\n                        al cliente para gestionar una alternativa, modificaci\u00f3n\n                        del pedido o devoluci\u00f3n del monto correspondiente,\n                        seg\u00fan proceda.\n                    <\/p>\n\n                <\/article>\n\n\n                <!-- 8 -->\n                <article class=\"cp-section\" id=\"cp-pagos\">\n\n                    <div class=\"cp-heading\">\n                        <span class=\"cp-icon\"><i class=\"bi bi-credit-card-2-front\"><\/i><\/span>\n                        <div>\n                            <small>Transacciones<\/small>\n                            <h2>8. Medios de pago<\/h2>\n                        <\/div>\n                    <\/div>\n\n                    <p>\n                        Los medios de pago disponibles ser\u00e1n aquellos que se\n                        encuentren habilitados e informados al Usuario durante\n                        el proceso de compra.\n                    <\/p>\n\n                    <p>\n                        Las operaciones procesadas mediante proveedores o\n                        plataformas externas estar\u00e1n sujetas adem\u00e1s a sus\n                        procedimientos de autorizaci\u00f3n, validaci\u00f3n y seguridad.\n                    <\/p>\n\n                <\/article>\n\n\n                <!-- 9 -->\n                <article class=\"cp-section\" id=\"cp-precios\">\n\n                    <div class=\"cp-heading\">\n                        <span class=\"cp-icon\"><i class=\"bi bi-tags\"><\/i><\/span>\n                        <div>\n                            <small>Valores<\/small>\n                            <h2>9. Precios publicados<\/h2>\n                        <\/div>\n                    <\/div>\n\n                    <p>\n                        Los precios aplicables a una compra corresponden a\n                        aquellos informados en el sitio web al momento de\n                        realizar la operaci\u00f3n, sujeto a las condiciones\n                        particulares de promociones u ofertas vigentes.\n                    <\/p>\n\n                    <p>\n                        Las promociones y precios podr\u00e1n variar seg\u00fan su\n                        per\u00edodo de vigencia y condiciones espec\u00edficas.\n                    <\/p>\n\n                <\/article>\n\n\n                <!-- 10 -->\n                <article class=\"cp-section\" id=\"cp-promociones\">\n\n                    <div class=\"cp-heading\">\n                        <span class=\"cp-icon\"><i class=\"bi bi-ticket-perforated\"><\/i><\/span>\n                        <div>\n                            <small>Ofertas<\/small>\n                            <h2>10. Promociones, descuentos y cupones<\/h2>\n                        <\/div>\n                    <\/div>\n\n                    <p>\n                        Las promociones, descuentos y cupones estar\u00e1n sujetos\n                        a las condiciones particulares informadas para cada\n                        campa\u00f1a.\n                    <\/p>\n\n                    <ul class=\"cp-list\">\n                        <li>Pueden contar con una vigencia determinada.<\/li>\n                        <li>Pueden aplicarse \u00fanicamente a productos o categor\u00edas espec\u00edficas.<\/li>\n                        <li>Pueden requerir condiciones particulares para su utilizaci\u00f3n.<\/li>\n                        <li>Su acumulaci\u00f3n depender\u00e1 de las condiciones informadas para cada promoci\u00f3n.<\/li>\n                    <\/ul>\n\n                <\/article>\n\n\n                <!-- 11 -->\n                <article class=\"cp-section\" id=\"cp-postventa\">\n\n                    <div class=\"cp-heading\">\n                        <span class=\"cp-icon\"><i class=\"bi bi-arrow-left-right\"><\/i><\/span>\n                        <div>\n                            <small>Postventa<\/small>\n                            <h2>11. Cambios, devoluciones y anulaciones<\/h2>\n                        <\/div>\n                    <\/div>\n\n                    <p>\n                        Para solicitar un cambio, devoluci\u00f3n, anulaci\u00f3n o\n                        hacer efectiva una garant\u00eda, el Usuario deber\u00e1\n                        comunicarse con Club Pets Chile a trav\u00e9s de sus\n                        canales oficiales.\n                    <\/p>\n\n                    <p>\n                        Cada solicitud ser\u00e1 evaluada considerando el motivo,\n                        estado del producto, fecha de compra y las disposiciones\n                        legales aplicables.\n                    <\/p>\n\n                    <div class=\"cp-notice cream\">\n                        <i class=\"bi bi-envelope\"><\/i>\n                        <p>\n                            Para atenci\u00f3n postventa puedes escribir a\n                            <strong>contacto@clubpetschile.cl<\/strong>\n                            o comunicarte al <strong>+56 9 5185 1835<\/strong>.\n                        <\/p>\n                    <\/div>\n\n                <\/article>\n\n\n                <!-- 12 -->\n                <article class=\"cp-section\" id=\"cp-datos\">\n\n                    <div class=\"cp-heading\">\n                        <span class=\"cp-icon\"><i class=\"bi bi-person-lock\"><\/i><\/span>\n                        <div>\n                            <small>Tu informaci\u00f3n<\/small>\n                            <h2>12. Informaci\u00f3n personal y privacidad<\/h2>\n                        <\/div>\n                    <\/div>\n\n                    <p>\n                        Los datos proporcionados por los Usuarios podr\u00e1n ser\n                        utilizados para gestionar las operaciones realizadas\n                        a trav\u00e9s del sitio, incluyendo compras, pedidos,\n                        despachos, atenci\u00f3n al cliente y procesos postventa.\n                    <\/p>\n\n                    <p>\n                        El tratamiento de datos personales se realizar\u00e1 de\n                        acuerdo con la normativa chilena aplicable y con la\n                        Pol\u00edtica de Privacidad y Protecci\u00f3n de Datos publicada\n                        por Club Pets Chile.\n                    <\/p>\n\n                    <div class=\"cp-notice\">\n                        <i class=\"bi bi-shield-lock\"><\/i>\n                        <p>\n                            Puedes revisar la\n                            <a href=\"https:\/\/clubpetschile.cl\/2026\/politicas-de-privacidad-y-proteccion-de-datos\/\">\n                                <strong>Pol\u00edtica de Privacidad y Protecci\u00f3n de Datos<\/strong>\n                            <\/a>.\n                        <\/p>\n                    <\/div>\n\n                <\/article>\n\n\n                <!-- 13 -->\n                <article class=\"cp-section\" id=\"cp-seguridad\">\n\n                    <div class=\"cp-heading\">\n                        <span class=\"cp-icon\"><i class=\"bi bi-lock-fill\"><\/i><\/span>\n                        <div>\n                            <small>Seguridad digital<\/small>\n                            <h2>13. Seguridad de la informaci\u00f3n<\/h2>\n                        <\/div>\n                    <\/div>\n\n                    <p>\n                        Club Pets Chile procurar\u00e1 adoptar medidas razonables\n                        destinadas a proteger la informaci\u00f3n proporcionada\n                        por sus Usuarios.\n                    <\/p>\n\n                    <p>\n                        Sin perjuicio de las medidas implementadas, ning\u00fan\n                        sistema conectado a Internet puede garantizar una\n                        protecci\u00f3n absoluta frente a todos los riesgos\n                        tecnol\u00f3gicos.\n                    <\/p>\n\n                <\/article>\n\n\n                <!-- 14 -->\n                <article class=\"cp-section\" id=\"cp-cookies\">\n\n                    <div class=\"cp-heading\">\n                        <span class=\"cp-icon\"><i class=\"bi bi-cookie\"><\/i><\/span>\n                        <div>\n                            <small>Navegaci\u00f3n<\/small>\n                            <h2>14. Cookies y tecnolog\u00edas similares<\/h2>\n                        <\/div>\n                    <\/div>\n\n                    <p>\n                        El sitio podr\u00e1 utilizar cookies y tecnolog\u00edas similares\n                        para permitir su correcto funcionamiento, mantener\n                        sesiones, recordar preferencias, gestionar el carrito\n                        de compras, mejorar la seguridad y analizar el\n                        funcionamiento del sitio.\n                    <\/p>\n\n                    <p>\n                        El Usuario puede administrar las cookies mediante las\n                        opciones disponibles en su navegador y, cuando\n                        corresponda, mediante las herramientas habilitadas\n                        en el sitio.\n                    <\/p>\n\n                <\/article>\n\n\n                <!-- 15 -->\n                <article class=\"cp-section\" id=\"cp-responsabilidades\">\n\n                    <div class=\"cp-heading\">\n                        <span class=\"cp-icon\"><i class=\"bi bi-person-check-fill\"><\/i><\/span>\n                        <div>\n                            <small>Responsabilidades<\/small>\n                            <h2>15. Responsabilidades del Usuario<\/h2>\n                        <\/div>\n                    <\/div>\n\n                    <p>\n                        El Usuario deber\u00e1 proporcionar informaci\u00f3n verdadera,\n                        exacta, completa y actualizada cuando sea necesaria\n                        para efectuar una compra o utilizar los servicios\n                        disponibles.\n                    <\/p>\n\n                    <ul class=\"cp-list\">\n                        <li>Nombre y apellidos correctos.<\/li>\n                        <li>Correo electr\u00f3nico vigente.<\/li>\n                        <li>N\u00famero telef\u00f3nico v\u00e1lido.<\/li>\n                        <li>Direcci\u00f3n correcta de despacho.<\/li>\n                        <li>Comuna correspondiente.<\/li>\n                        <li>Informaci\u00f3n tributaria cuando corresponda.<\/li>\n                    <\/ul>\n\n                <\/article>\n\n\n                <!-- 16 -->\n                <article class=\"cp-section\" id=\"cp-productos\">\n\n                    <div class=\"cp-heading\">\n                        <span class=\"cp-icon\"><i class=\"bi bi-image\"><\/i><\/span>\n                        <div>\n                            <small>Cat\u00e1logo<\/small>\n                            <h2>16. Informaci\u00f3n e im\u00e1genes de productos<\/h2>\n                        <\/div>\n                    <\/div>\n\n                    <p>\n                        Club Pets Chile procura mantener actualizada la\n                        informaci\u00f3n publicada respecto de productos, precios,\n                        presentaciones, formatos, pesos y caracter\u00edsticas.\n                    <\/p>\n\n                    <p>\n                        Las fotograf\u00edas son referenciales y pueden existir\n                        modificaciones de envase, dise\u00f1o, etiquetado o\n                        presentaci\u00f3n realizadas por fabricantes o proveedores.\n                    <\/p>\n\n                    <p>\n                        La informaci\u00f3n relativa a alimentos, suplementos,\n                        accesorios u otros productos destinados a mascotas\n                        tiene car\u00e1cter informativo y no reemplaza la evaluaci\u00f3n\n                        o recomendaci\u00f3n de un profesional cuando \u00e9sta resulte\n                        necesaria.\n                    <\/p>\n\n                <\/article>\n\n\n                <section class=\"cp-contact\">\n\n                    <h2>\u00bfTienes alguna consulta?<\/h2>\n\n                    <p>\n                        Si necesitas informaci\u00f3n sobre una compra, pedido,\n                        producto o alguna de estas condiciones, comun\u00edcate\n                        directamente con Club Pets Chile.\n                    <\/p>\n\n                    <div class=\"cp-contact-links\">\n\n                        <a href=\"https:\/\/wa.me\/56951851835\" target=\"_blank\" rel=\"noopener\">\n                            <i class=\"bi bi-whatsapp\"><\/i>\n                            WhatsApp\n                        <\/a>\n\n                        <a href=\"mailto:contacto@clubpetschile.cl\">\n                            <i class=\"bi bi-envelope\"><\/i>\n                            contacto@clubpetschile.cl\n                        <\/a>\n\n                        <a href=\"https:\/\/clubpetschile.cl\/2026\/contacto\/\">\n                            <i class=\"bi bi-chat-dots\"><\/i>\n                            Contacto\n                        <\/a>\n\n                    <\/div>\n\n                <\/section>\n\n            <\/main>\n\n        <\/div>\n\n    <\/section>\n\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Informaci\u00f3n legal T\u00e9rminos y Condiciones de Uso y Compra Informaci\u00f3n aplicable a la navegaci\u00f3n, compras y servicios ofrecidos a trav\u00e9s del sitio web de Club Pets Chile. DOCUMENTO LEGAL Club Pets Chile \u00b7 2026 Contenido 1. Introducci\u00f3n 2. Identificaci\u00f3n y contacto 3. Aceptaci\u00f3n 4. Protecci\u00f3n al consumidor 5. Env\u00edos y despacho 6. Proceso de compra [&hellip;]<\/p>\n","protected":false},"author":64,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-246","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/clubpetschile.cl\/2026\/wp-json\/wp\/v2\/pages\/246","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/clubpetschile.cl\/2026\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/clubpetschile.cl\/2026\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/clubpetschile.cl\/2026\/wp-json\/wp\/v2\/users\/64"}],"replies":[{"embeddable":true,"href":"https:\/\/clubpetschile.cl\/2026\/wp-json\/wp\/v2\/comments?post=246"}],"version-history":[{"count":8,"href":"https:\/\/clubpetschile.cl\/2026\/wp-json\/wp\/v2\/pages\/246\/revisions"}],"predecessor-version":[{"id":3809,"href":"https:\/\/clubpetschile.cl\/2026\/wp-json\/wp\/v2\/pages\/246\/revisions\/3809"}],"wp:attachment":[{"href":"https:\/\/clubpetschile.cl\/2026\/wp-json\/wp\/v2\/media?parent=246"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}